Compare three CRM solutions to find the perfect fit for your business needs and budget. Make an informed decision with our comprehensive analysis.
Each solution offers different cost structures, capabilities, and benefits for your business growth.
Side-by-side comparison of all features, costs, and capabilities to help you make the right choice.
| Feature | Custom-Built CRM | HubSpot Starter | Zoho CRM Stack |
|---|---|---|---|
| Total 2-Year Cost | $2,760 ($2,400 + $15x24) | $3,200-$3,400 (+Add-ons) | $2,640-$2,860 (+Add-ons) |
| Users | Unlimited | 5 users packagge | 5 users package |
| Monthly Base Cost | $25-40 (hosting only) | $75/month | $90/month |
| Email Marketing | API integration (separate cost) | 5,000/month (~$15-20 per 1K extra) | 12,000-25,000/month (~$1-2 per 1K extra) |
| WhatsApp Integration | API integration (separate cost) | $45-75/month add-on | ~$0.01/message via Twilio |
| WhatsApp Cost (500 msgs) | ~$5-10 (via API) | $45-75 (flat rate) | $4-8 (pay-per-use) |
| Live Chat & Chatbot | Tawk.to (not connected) | Integrated chatbot | SalesIQ chatbot |
| UTM Source Tracking | Built-in | Up to $1K ad spend | Full UTM tracking |
| User Behavior Analysis | Detailed tabular insights | Basic tracking - Interactive UI | Basic tracking - Interactive UI |
| Workflow Automation | Custom-built User Profile | Requires Pro ($800+/mo) | Included |
| User Permissions | Custom-role System | Limited by plan tiers | Advanced |
| Customization | Fully customizable | Limited | Moderate |
| Setup Time | 2-4 months development | 1-2 weeks | 1-2 weeks |
| Scalability | Unlimited growth | Limited by plan tiers | Limited by plan tiers |
Choose the best CRM solution based on your specific business needs and priorities.
| Criteria | Winner | Why |
|---|---|---|
| Long-term cost effectiveness | Custom CRM | Lowest total cost with unlimited users |
| User behavior insights | Custom CRM | Detailed tabular analysis and custom tracking capabilities |
| WhatsApp cost efficiency | Zoho | Pay-per-message model saves money at low volumes |
| Email marketing value | Zoho | 2-3x more emails included, lower overage costs |
| Quick setup & ease of use | HubSpot | Fastest deployment with intuitive interface |
| Automation & workflows | Zoho | Full automation included in base plan |
| Scalability & growth | Custom CRM | Unlimited users and fully customizable features |
| Overall best value | Custom CRM | Best long-term ROI with superior user insights |
You want the best long-term value, unlimited users, detailed user behavior insights, and complete customization. Ideal for growing businesses that need scalable solutions.
You need immediate deployment with built-in automation, cost-effective WhatsApp messaging, and generous email limits. Best for teams wanting comprehensive features out-of-the-box.
You prioritize ease of use and quick setup over cost efficiency. Suitable for teams that need a simple, integrated solution and can work within the 5-user limit.
Ensure your team gets the most out of your CRM with our comprehensive training and support services.
One-time fee
This advertising package is completely optional and can be added to any CRM solution. You can choose to test one, two, or all three platforms based on your target audience and business goals.
Our training package ensures your team can fully leverage your new CRM from day one. With personalized sessions and ongoing support, we help minimize the learning curve and maximize your return on investment. The optional advertising test budget allows you to immediately start generating leads for your new CRM system.
Select your preferred option and let's discuss your specific requirements
Perfect for growing businesses that need unlimited users, detailed analytics, and complete customization.
Ideal for teams that want quick setup, ease of use, and integrated features with minimal configuration.
Best for teams needing automation, cost-effective messaging, and comprehensive features out-of-the-box.
Need more information?
Click any option above to start a WhatsApp conversation with our CRM experts. We'll discuss your specific needs and provide a customized proposal.
Get answers to the most common questions about our CRM solutions and services.
Our Custom-Built CRM includes unlimited user accounts, UTM source tracking, detailed user behavior analytics in tabular format, custom client profiles, API integration capabilities, and hosting setup. The development process takes 2-4 months and includes full customization to match your business processes.
The training package includes three comprehensive 2-hour sessions with 2 breaks each, customized to your business needs. After training, we provide 1 month of staff question support (responses within 24 hours, 5 days a week) with standard reply templates. This ensures your team can effectively use the CRM from day one.
HubSpot Starter costs $3,200-3,400 over 2 years with 5,000 emails/month and requires additional payment for WhatsApp ($45-75/month). Zoho CRM Stack costs $2,640-2,860 over 2 years, includes 12,000-25,000 emails/month, full automation, and cost-effective WhatsApp messaging at $0.01 per message via Twilio.
Yes! The advertising test budget is completely optional and flexible. You can choose to test on one platform ($50 for 3 days), two platforms ($100), or all three platforms ($150 total). The $100 ad creation package includes 1 animated video, 1 carousel ad, and 2 static posts optimized for your chosen platforms.
For growing businesses, we recommend the Custom-Built CRM because it offers unlimited users, the best long-term value, detailed user behavior insights, and complete customization. It scales with your business growth without the limitations of user caps or plan tiers found in HubSpot and Zoho.
Yes! Our training package includes 1 month of staff support with responses within 24 hours (5 days a week). For Custom-Built CRMs, we also provide ongoing hosting and maintenance. Extended support packages are available beyond the initial month for all CRM solutions.
We provide data migration services for all CRM solutions. Our team will help you safely transfer your existing customer data, contacts, deals, and historical information to your new CRM system. The migration process is included in our implementation service.
With HubSpot and Zoho, you'll need to upgrade to higher-tier plans which significantly increase costs. This is why we recommend the Custom-Built CRM for growing businesses - it includes unlimited users from the start, so you never hit user limits or face unexpected upgrade costs as your team grows.
Select the services you need and get an instant quote tailored to your business requirements.
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Total Price
All plans include a free consultation to discuss your specific needs. Prices are estimates and may vary based on project complexity.
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